Privacy Policy

This Privacy Policy explains how Falcon Cleaners (“we”, “us”, “our”) collects, uses and protects the personal information you provide when you contact us or use our services. Last updated: 3 July 2026.

Who we are

Falcon Cleaners is a cleaning services provider based at Suite 7, Second Floor, 46–48 Dorney House, High Street, Burnham, SL1 7JP. For any privacy queries, contact us at info@falconcleaners.co.uk or 07763 803002.

Information we collect

When you request a quote, make a booking, or contact us by phone, email, WhatsApp or our website forms, we may collect your name, contact details, service address and details of the service you require.

How we use your information

We use your information to respond to enquiries, prepare quotes, arrange and deliver your cleaning service, process payments, and keep records. Our lawful bases are performance of a contract, our legitimate interests in running the business, and your consent where required.

Sharing your information

We do not sell your personal data. We only share it with our trained team members who deliver your service and with trusted service providers (such as IT and payment providers) where necessary, and where required by law.

How long we keep it

We keep your information only for as long as necessary to provide our services and meet our legal and accounting obligations, after which it is securely deleted.

Your rights

You have the right to access, correct, or request deletion of your personal data, and to object to or restrict its processing. To exercise any of these rights, contact us at info@falconcleaners.co.uk.

Cookies

Our website uses cookies as described in our Cookie Policy.

Contact

If you have any questions about this policy or how we handle your data, please contact us at info@falconcleaners.co.uk or call 07763 803002.

This policy is provided as a starting template and should be reviewed to ensure it reflects your business practices and current UK data-protection law.